A recent article in the New York Times, “E-mail is Easy to Write (and Misread)” covers the pitfalls of e-mail, as discovered by research scientists.
It’s funny that I read this article just as I have the book “Send: The Essential Guide to Email for Office and Home” by David Shipley and Will Schwalbe in my “to review” stack of books. Chapter Six, “The Email That Can Land You in Jail” was enough to make me curious enough to read this book.
Also read their “Eight Deadly Sins of Email.” It’s interesting to read and think about something we do daily, without thinking about it. It’s one of those emerging technologies that finally has its on handbook, sort of a summing up of netiquette and more all in one place.
In addition to being very useful, this book is also really funny, in the same way that Miss Manners is.